Designated Driver Service - Calgary
Professional Driver Services

BOOKINGS

HOW THE SERVICE WORKS

  
  
 Call or Text DEZZ @ 
    When texting include your NAME, Pick up Address and Final Destination Address

No more frustration, waiting on hold forever.


 Our dispatch team will text you with an estimated pick up time and fare estimate.

This is where you finish your drink, pay your tab, and get ready to leave when your DEZZ Drivers arrive.   *This ensures that you aren't being charged any unnecessary wait time after 5 mins.

If there are any delays in getting to you, we will text you with updates, keeping you in the loop.  We don't want to leave anyone stranded.  If we are swamped with calls and cannot reach you in a reasonable amount of time, we will be honest, so that you can make other arrangments.
  

●  A DEZZ Driver Team will arrive at your pick up point and will call you from a blocked        number.

If they are unable to reach you, our dispatch team will text you to let you know your DEZZ Driver Team has arrived.  If we cannot reach you after 3 attempts to call/text you with no success, we will be forced to move on to the next call and you will need to re-book.


 One driver will meet you at your vehicle and drive you and your vehicle safely home.

The other driver follows in the chase car and tracks the kms using their odometer.
*You have the right to ensure that the chase vehicle trip odometer is at 0 kms at pick up point.

  
 At the end of your trip, all that's left is to pay your driver.

For your convenience:    ALL MAJOR CREDIT CARDS, DEBIT AND CASH ARE ACCEPTED
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RATES
$25 base rate + $1.80 per km

***Additional charges may apply***
***Wait time after 5 mins is calculated at $1.50 per minute after driver arrives at the pick up point***
*** Wait time also applies for stops enroute to destination (drive-thrus, convenience stores, liquor stores, etc.)***

  
CANCELLATIONS

***SHOULD YOU CANCEL UPON YOUR DEZZ DRIVERS ARRIVAL,
A $20 CANCELLATION FEE APPLIES***

YOUR DRIVERS HAVE TAKEN THE TIME TO REACH YOU,
TO PROVIDE YOU WITH THIS SERVICE
AND ANOTHER CUSTOMER MAY BE WAITING.
PLEASE BE CONSIDERATE

IF YOU' VE CHANGED YOUR MIND, IT'S ALL OKAY,
BUT PLEASE CALL OR TEXT TO CANCEL BEFORE THEIR ARRIVAL***